Steps Together

As a Boy/Man I grew up in a fairly materialistic background yet found life on life’s terms hard to deal with, not being taught how to cope with certain sensations and feelings throughout my formulative years alas turning to alcohol and drugs to ‘get by’ as I saw it, and in the end it became a matter of survival and I ended up a cynical/hopeless/suicidal 27 year old confused and bewildered on how to self regulate or make sense of just how I was consistently going wrong Steps Together gave me certain life tools/skills that will forever stay with me born from the environment that Steps give. Every single staff member there gave me what, only now I know most a curious ear to listen too and genuine interest in untangling what exactly what was going on with me. Without the intervention of Steps Together I am 90 percent sure I would not be here gratefully writing this message.

Staff are brilliant, supportive, friendly and very caring. I needed emergency surgery during my stay and the staff really looked after me when i returned from hospital. The group of people I was with were fantastic and i'm still in touch with most of them today. The food was lovely and I was treated to some lovely cupcakes as it was my birthday at the beginning of my stay.

Excellent put me on the road to recovery excellent staff and I’m still clean 3 and a half years later

The staff were excellent, the setting was lovely and nice to be in the countryside. The external speakers and specialists were great and the food was amazing.Bedrooms were of a poor standard. Single bed and toilet in the same tiny room.No facilities other than a tv room for recreation.

The staff are lovely. Interested in all the clients, knowledgeable, empathetic, caring and professional. The regime is well planned out and provides clients with excellent support and treatment. The premises and its location are great and it is definietly a luxury rehab centre. This was my second visit in 3 years and I was still very impressed and grateful for the service they provide.

Very welcoming, felt safe and comfortable,the staff were very caring, therapists we're so reassuring, and the food was amazing, my room was very clean and comfortable..

I spend 30 days at The Steps Together facility in Leicester. From the moment I arrived I knew I was in safe hands. The detox process lasted about 5 days and then I was able to join the therapy sessions. All the staff are fantastic and the therapists really helped me unravel some deep routed beliefs, feelings and trauma which were all driving my addiction.

There was a feeling of togetherness. We were all striving for the same goal and were willing to help each other along the way. The staff were friendly and welcoming. No one gave orders. It was the first time I had felt relaxed in a long while. The food was good too.

Loved being with people who completely understood where I was coming from

I stayed at Bank House for 28 days. I couldn't believe that I ended up in a rehab setting, but after all, I was in complete denial about how alcohol had gripped and dominated my life. The welcome I received was compassionate, kind and non-judgemental. The setting was more like a 'home' and the people who worked and lived in it soon became my temporary family. The food was delicious and the house was homely. The therapy sessions, both group and individual were powerful and life changing. I owe a debt of gratitude to all at Bank House - the experience gave me my life back, as well as giving back a husband and father.

Bottom line it saved my life

So supportive and caring of family members. I would have liked the group meetings to have gone on a bit longer

I absolutely loved my stay in Rainford,felt very homely,All of the staff were exceptional.They have taught me a lot about my recovery, I met a lot of lovely people, and were all still in touch and moving forward to a better way of life.Appreciation and Gratitude to all in Rainford Thankyou Jackie

Enduring, helpful, caring & knowledgeable staff. Nice clean & homely accommodation with excellent food. Thorough counselling sessions both in group & one to one sessions.

When I arrived I was scared, confused and unwell. The staff, without exception, made me feel welcome and safe. The process was well explained and started without delay. I had no pre conceptions about what would happen but felt everything was explained well. As my stay progressed I always felt well suported and informed. To be honest I dont know what I wanted but this seemed to provide everything I needed.