Learn / Confidential Drug Addiction Hotlines
Addiction is overwhelming, both for the person who’s struggling with it and their loved ones. Looking for treatment can feel complicated, especially if you’re unfamiliar with your options. If you’re not sure where to start, drug addiction hotlines can be a helpful and confidential resource for learning more about addiction, recovery, and local treatment options. You can also search our collection of residential rehabs to find unbiased information about treatment centers and connect with them directly.
A drug addiction helpline (or hotline) is a resource for people with addiction, their loved ones, and the public. They’re typically toll-free and confidential, which means that there’s no risk of negative consequences for calling. The advisors who work at hotlines are not law enforcement professionals and won’t share your information with law enforcement.
Most hotlines can’t provide counseling services. Instead, they provide guidance on how to get help for drug addiction and substance use disorders. Hotline advisors are knowledgeable about addiction and treatment and can connect you with resources to learn more yourself.
There are many different hotlines, some more helpful than others. Government-run helplines like the Substance Abuse and Mental Health Services Administration helplines are toll-free and confidential. They connect you to local resources to help you start your recovery journey safely. And they’ll be able to answer your questions about addiction, its effects and symptoms, and the treatment process.
However, some for-profit treatment centers also own addiction helplines. They’re not objective and will only connect you with rehabs that pay them for referrals. You can avoid these fake hotlines by looking for government or non-profit-run hotlines.
If someone is experiencing an overdose or other medical emergency, call 911 or go to the closest emergency room. You can also call Poison Control’s emergency toll-free number at 1-800-222-1222 to talk to an expert about how to spot warning signs and prevent overdose.
In non-emergency situations, a substance abuse helpline can provide guidance for starting recovery. (These are not staffed by medical professionals who can safely advise you during an overdose or medical emergency.)
Calling a drug addiction helpline can open a path forward. The advisor will ask you a few questions to get more context about what you’re calling about. And you’ll be able to ask questions, too.
The call usually starts with the advisor asking questions about you and why you’re calling:
Answering these questions may feel intimidating, but your advisor can best help you when you answer honestly. And they won’t judge or criticize you—they’re there to help you start your recovery journey with as much information as possible.
If you’re struggling with addiction, helpline advisors can give you advice and information about addiction and the recovery process:
If you’re concerned about your loved one, you can call a drug addiction hotline to learn more about addiction and recovery:
When you call most drug hotlines, they’ll be able to refer you to local treatment services at the time of your call. But hotlines don’t provide addiction treatment themselves. However, they can connect you with helpful resources that can keep you safe until you enter rehab.
While most hotlines are open 24/7, 365 days a year, most inpatient rehabs’ admissions offices are not. So you may have to wait for business hours to actually connect with a rehab.
If you’re looking for more information about treatment options, you can learn more about treatment options and contact centers directly by searching our collection of residential and inpatient rehabs.
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